Toronto Shine Cleaning


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About Us

Welcome to Toronto Shine Cleaning

At Toronto Shine Cleaning, we know that choosing which company to allow into your home is an important and personal decision to make. There are questions and concerns that you may have, and you may not know who or what to ask. To get yourself started out on the right foot, we have attempted to answer some questions that we feel are important (and that we would ask ourselves if we were in your shoes!). After reading the following, make sure to check out our FAQs section. It will give you a thorough understanding of how we do our work. If after that you have any other questions, feel free to contact us by email or phone. Our business hours are 9 AM to 5 PM, and we will be ready and waiting to help you any day of the week!

Why Toronto Shine Cleaning?

We are a Toronto-based home cleaning company. Focused on online hassle-free booking, transparent pricing, and quality services. Proud to be a locally owned and operated company that strives to offer the best domestic & commercial cleaning services to the residents of Toronto. 

We pride ourselves on being the best, and we want to build trust and respect with our clients and community while bringing home cleaning services into the 21st century. We deliver excellent customer service, which is only matched by our “above and beyond” cleaning standards. 

What does “above and beyond” mean? It means we spend extra time to clean thoroughly, paying attention to detail, using the right cleaning products and techniques. Followed by exceptional customer service via multiple channels of communication for our customers.

Holistic Benefits

There are many good reasons for hiring our company, but out of all of them, we consider the most important to be the holistic benefits that our services can provide. Regular sweeping, vacuuming, and mopping of all floors will help eliminate the dirt particles that inevitably accumulate within your home and affect its air quality. This is especially important if any members of your household have allergies or asthma.

The same applies to your kitchen. If the kitchen counter is clean enough to eat off of, you will find it easier to eat-in at home! A home-cooked meal will save you money that you would have otherwise spent eating-out at a restaurant. It could also help you avoid any unhealthy fast-foods. Not only will your home be spotless, you will also feel better both physically and psychologically. We even keep your pets in mind by using non-toxic and organic products.

Peace of Mind

When there is too much clutter, there is an increased risk of accidental falls. Toronto Shine Cleaning helps make your home a safer environment to live in. Through an initial deep cleaning, and then consistent servicing of your carpets, rugs, and furniture, you can keep everything in its place looking and smelling good for far longer than if you don’t do regular upkeep. A cleaning crew that visits your home on a scheduled basis will ensure that any unexpected visitors are greeted by a nice home environment. You will not have to excuse yourself out of embarrassment.

Things to Look Out For

Background Checks

Some companies will not run a criminal background check before hiring employees or independent contractors, and this could potentially mean bad workers who will snatch valuables from your home while on the job. It could also mean broken items that are removed and trashed by such individuals to avoid being held responsible. We believe strongly in building trust with our clients and maintaining long term relationships, which is why our screening process is scrupulous and we only hire team members that embody our company values.


If a residential cleaning company doesn’t have it together enough to hold the proper insurance it’s a bad sign, and exposes you to a high level of risk. If an accident happens, will such a company actually correct or pay for any damages? Some companies don’t even provide their employees or independent contractors with sufficient or appropriate supplies. Although our maids are incredibly careful while working in your home, being insured provides our clients with peace of mind that even in the case of an unlikely event we have the proper insurance to handle the situation appropriately. Being well-supplied also allows our maids to do their jobs effectively.

Clear Expectations

Every service provider should be able to communicate easily with their clients. They should maintain a tone of respect and be open to hearing what their clients’ needs are. If the maids have received insufficient training, or no training at all, there isn’t much that can be done. Disputes will most likely arise, even regarding simple things like work expectations and the cost of services.

A quality provider will document your expectations. In this regard, when you book with Toronto Shine Cleaning, you’ll receive an email that confirms the services you’ve requested and you’ll have the opportunity to verify that everything is correct. We have a support team that can respond to most emails within fifteen minutes and our maids are very professional. You’ll also be able to let us know if our service is lacking in some way for up to twenty-four hours after our maids have left your home and we will, of course, re-evaluate the work (and re-clean if need be). Like we have stated in our FAQs, we will do everything within our power to meet and exceed your expectations!

Why Use a House Cleaning Service?

Perhaps a better question is who wouldn’t enjoy a break from his or her everyday chores? Contracting a house cleaning service on someone’s behalf could be a pleasant surprise to whoever is special in your life, or it could express a gesture of thanks to anyone you would like to express appreciation for. Alternatively, you could just make this a gift to yourself!

Most clients are looking for someone to take over their day-to-day cleaning tasks on a regular basis so that they can spend their time doing other things that are important in their lives. You might be responsible for a family or perhaps you are someone who is single. You could be a home-maker or even a busy professional, but regardless of who you are, having a comfortable home is a necessity across the board. If you just want to get home and relax without worrying about a mess waiting to be cleaned up, then a cleaning service is something that you should consider.

Not all service providers are the same! You should expect excellent work from your maids. If you’ve contracted a provider who gave good service at the beginning, but whose quality has steadily declined, perhaps it is time you tried someone new. If you’ve been attempting to work things out with your current provider (or if your maids have never done well), and you’re unsure of what to do, Toronto Shine Cleaning may just be your solution.